Shipping & Return Policy

Shipping Policy

Orders are shipped within 1-2 business days via USPS, except custom items. The tracking information will be sent to the email provided at checkout. Buyer must abide by their local and state laws when purchasing from ZRTS.

 

BILLING AND SHIPPING ADDRESS MUST MATCH OR YOU MUST CONTACT US DIRECTLY BEFORE WE WILL SHIP! NO EXCEPTIONS

FLAT RATE shipping is USPS first class.  GUNS CANNOT BE SHIPPED THIS WAY.  There is no insurance or guarantee on lost items.  USPS will not refund or reimburse for lost packages or delayed packages.  Priority includes full insurance and delivery guarantee.

ZRTS is unable to ship certain items outside of the United States of America. NO FIREARM Sales Internationally.

Return Policy

Refunds and exchanges can be made within 14 days of the original purchase date. Customer is responsible for all shipping costs on all items, unless the item is defective. Returns merchandise that is not defective is subject to 20% restocking fee. Returned merchandise must be undamaged. Custom items are non-refundable, unless otherwise determined by ZRTS. Defective items will be replaced with the same items only. Refunds will not be issued until the item is returned to ZRTS for processing.